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Ideas for Organization Improvement
Related Reading:
Zapp! The Lightning of Empowerment:
The Reengineering Alternative: A Plan for Making Your Current Culture Work
Summarized ideas based on an article from http://www.refresher.com/!neglected.html by William E. Schneider, Ph.D.
Identify the unique patterns and processes that are at work within your organization:
The principle is that you cannot treat organizations as just a 'machine' and ignore the culture of the organization. Treat the organization as a 'living social organism unto itself.
Some Key Questions:
Where has the organization been (what are the old ways of doing things) ?
What has the organization done already to change these things (and what has happened?)
Where do individuals in the organization see themselves going next (are they resistant to change?)
What are the strength's of this organization?, What are they doing well, How can these strength's built on with respect to change?
How do we do things around here, is our culture one of control, collaboration, competition, cultivation? What mixture of these 4?
Each of the 4 cultures can be put on a grid such that different management ideas fit better in different cultures. A Management Idea in one culture will not work well (or at all) it the opposite culture (vertical opposite on the grid). Adjacent ideas have 50/50 chance of survival.
The system of change/intervention must fit for each sub-culture that might exist within the organization. For example the approach to a management idea in one plant must differ from the approach in another plant, if both plants have different cultures within the same company.
The change must affect PRODUCTIVITY, it must bring the organization closer to its GOAL and be SEEN to bring the organization closer to its goal or it will be ABANDONED.
Some type of guideline to help a company determine where it's culture stands within the 4 quadrants is key to helping the company implement a desired change. Maybe like a personality survey but instead a 'company culture survey'. The results of which help determine which management ideas will work best and what ideas to avoid.
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