My experiences with a particular well known computer company and the customer service I received. My Story: It was a crisp day in March, as I walked into my office that morning. I was very excited because we were receiving a new HP desktop replacement laptop for our project manager. I was assigned to set it up (ie: play with it) first. I was picturing all of the performance test I would needt o run (ie: playing WoW and Halo 3 while simultaneously burning last nights tv shows to a DVD). Delivering new laptops to employees, is easily one of the high points of my job. I feel like a super hero, saving employees from their old slow machines with bright shinny new ones. The smile it brings to the face of the employee is thanks enough…well that and the performance testing part. Read more: http://computersight.com/computers/my-customer-service-experience/#ixzz0zAvaEgSL